No Hiring Seasonal Game Masters
If you enjoy playing our escape rooms and interacting with all sorts of people, you’ll love being a game master!
Job Title: Game Master
Cracked It Escape Games, LLC is a fun, interactive experience where guests are challenged to solve riddles, puzzles, and follow clues in order to escape a room or complete a mission.
GENERAL DESCRIPTION
The Ideal Candidate will have extensive experience in providing top-notch customer service. Experience in theater, public speaking, or performing arts is a plus. Candidates MUST HAVE AN OUTGOING PERSONALITY, excellent customer service skills, and attention to detail.
Candidates MUST be reliable and have reliable transportation.
Candidates must be available for shifts during operating hours + 1 hour before the first game of the day starts and 1 hour after the last game of the night completes. Standard shifts are Monday/Thursday 230-945 pm, Friday 230-1045 pm, Saturday 1130am-430pm or 415-1045 pm, Sunday 1130 am-430 pm or 415-945 pm. Additional shifts outside of business hours may be offered from time-to-time. Scheduling is subject to change with seasonal demand.
MAJOR DUTIES AND RESPONSIBILITIES
Conduct business opening and closing procedures according to training guides.
Ensure escape rooms are reset and ready for each game.
Ensure that guests have paid in full and signed liability waivers.
Conduct pre-game rules and safety overview and mission briefings.
Monitor every game closely for its entirety and provide appropriate clues when prompted.
At the conclusion of games, interact with customers, take photos of the group.
Invite customers to review their experience on Google and TripAdvisor.
Familiarity with common computer programs is required including but not limited to MS Office suite products MS Word, MS PowerPoint, MS Excel, Canva, and Google Sheets.
Great interpersonal communication skills are a must. Candidates will be required to interact with guests directly, conduct customer service functions, and take bookings over the telephone.
Typical start time:
1130 AM or 415 PM
Typical end time:
430 PM or 11 PM
Qualifications:
Minimum requirements:
a High School Diploma or on track to receive high school diploma
Pass a North Carolina State background check
Have reliable transportation
Optional qualifications:
1 year of direct customer service experience (Restaurant FOH server, Bartender, Hotel Reception, Entertainment Attraction)
Working knowledge of and/or experience with basic hand tools, glues, adhesives, and other do it yourself repair techniques.
Working knowledge of and/or experience with computer programs such as Google Sheets and Canva.
Experience with table-top role playing game mastering, theater/performance art, public speaking, teaching, camp counseling/scout mastering.
This job is ideal for someone who is:
Dependable — shows up to scheduled shifts reliably and on time
Personable — enjoys interacting with people of all kinds
Detail-oriented — attentive to all the small details and how they fit into the bigger picture
Innovative — delights in creative problem solving and working in unconventional ways
Highly tolerant of chaos — thrives in an environment with periodic bursts of high energy activity
Highly tolerant of drudgery — thrives in an environment with extended periods of repetitive, low energy activity
COMPENSATION AND BENEFITS
Suitable candidates will be hired at a rate of $11.50/hr. Candidates are hired for an initial training and evaluation period of 90 days. Upon completion of training, the candidate and Cracked It management will evaluate whether both parties wish to continue the employment relationship or part ways.
There are numerous opportunities for earning pay bonuses and commissions that will be explained during interviews.
The company offers Paid Time Off beginning 90 days from date of hire.
To apply:
email your resume to: info@crackeditnc. Subject: Application for Employment
AND
Click here to fill out an application online
Cracked It Escape Games is an equal opportunity employer.
All employment decisions at Cracked It Escape Games are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, family or parental status, or any other status protected by the laws or regulations in the state of North Carolina.
Cracked it Escape Games L.L.C. does not discriminate against any person because of race, religion, national origin, gender, or sexual orientation.
Cracked it Escape Games L.L.C. is supportive of all person's rights to live, love, and marry whomever they choose.